PRIVACY POLICY

10 OF HEARTS – PRIVACY POLICY

Effective Date: April 1, 2025

At 10 of Hearts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our Shopify store. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: When you make a purchase or create an account with 10 of Hearts, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
  2. Payment Information: We collect payment details when you make a purchase, including credit card information or other payment methods. However, we do not store this information on our servers. Payments are processed securely through trusted third-party payment processors.
  3. Order Information: We collect information related to your orders, including order history, product details, and transaction records.
  4. Communications: We may collect information related to your interactions with us, including emails, chat messages, and customer support inquiries.
  5. Device and Usage Information: We may collect information about your device and how you access and use our website, including IP address, browser type, operating system, and browsing history.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Fulfilling and managing orders, shipments, and returns.
  • Providing customer support and responding to your inquiries.
  • Sending order confirmations, shipping notifications, and updates.
  • Customizing and improving our website, products, and services.
  • Conducting marketing and promotional activities with your consent.
  • Complying with legal obligations and protecting our rights and interests.

Data Sharing and Disclosure

We may share your personal information with third parties for the following purposes:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate and improve our store, including payment processors, shipping carriers, and marketing partners.
  • Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party as part of the transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its use. You may also opt out of marketing communications and cookies. To exercise your rights or request more information about our data practices, please contact us at 10ofHeartsStore@gmail.com.

Changes to this Privacy Policy

10 of Hearts reserves the right to update or modify this Privacy Policy at any time. We will post the revised Privacy Policy on our website with the effective date, and any significant changes will be communicated to you.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at 10ofHeartsStore@gmail.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. Your privacy is important to us, and we are dedicated to safeguarding your data. Thank you for choosing 10 of Hearts.