SHIPPING POLICY
10 of Hearts Shipping Policy
Effective Date: April 1, 2025
Welcome to 10 of Hearts! We are dedicated to providing you with a seamless and enjoyable shopping experience. This Shipping Policy outlines our shipping methods, delivery times, and related information to help you understand how we handle the delivery of your orders.
1. Shipping Methods
a. USPS Ground Advantage: We ship using USPS Ground Advantage. The shipping cost and estimated delivery time for USPS Ground Advantage may vary based on your location and the size and weight of your order.
2. Shipping Costs
Shipping costs are calculated based on the following factors:
- Your shipping address.
- The size and weight of the items in your order.
Shipping costs will be displayed at checkout before you finalize your purchase.
3. Delivery Times
a. Processing Time: Orders typically take 1-2 business days to process before they are shipped. This allows us to prepare your order and ensure its quality. FROM TIME TO TIME, WE MAY BE AWAY. If this happens, we will email you and give you the option of waiting or canceling your purchase.
b. Estimated Delivery Time: The estimated delivery time depends on your location, shipping method, and product availability. You will receive an estimated delivery date at checkout.
c. Delays: While we make every effort to meet estimated delivery times, unforeseen circumstances, such as weather events or carrier delays, may affect delivery schedules. We appreciate your patience in such situations.
4. Shipping Locations
We currently offer domestic shipping only on this website. IF YOU ARE AN INTERNATIONAL CLIENT INTERESTED IN PURCHASING FROM US, PLEASE EMAIL US AT 10ofHeartsStore@gmail.com and we will send you a link to our Ebay store.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment through our carrier's website.
6. Shipping Restrictions
a. International Shipping: IF YOU ARE AN INTERNATIONAL CLIENT INTERESTED IN PURCHASING FROM US, PLEASE EMAIL US AT 10ofHeartsStore@gmail.com and we will send you a link to our Ebay store.
7. Missing or Damaged Items
If you receive an order with missing items or items that are damaged during shipping, please contact our customer support team at 10ofHeartsStore@gmail.com as soon as possible. We will work to resolve the issue promptly.
8. Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at 10ofHeartsStore@gmail.com
9. Policy Changes
10 of Hearts reserves the right to update or modify this Shipping Policy at any time. We will post the revised policy on our website with the effective date, and any significant changes will be communicated to you.
Thank you for shopping at 10 of Hearts. We appreciate your business and hope you enjoy your shopping experience with us!